2 years ago

Remote Tech Support During Vacation? Not A Bad Idea

Don’t think computer issues can bother you while you are holidaying? Think again! You could be troubled by PC woes too… luckily, tech help is just a call away…

Last year while I was vacationing with my family in Australia, my laptop crashed. I was unable to do anything with it. Even the basic troubleshooting measures that otherwise work, seemed to fail when I tried implementing them. I was frustrated but since I didn’t know who to trust in an unknown land, I decided against visiting a local tech support vendor.

One day while we were dining in the hotel’s restaurant, I just got chatting with another vacationer. I shared with him how my laptop had crashed and that I was very upset due to that. That guy suggested that I could check online for help as he felt remote tech support was a great thing and handy especially for vacationers. I didn’t know whether or not I should trust him… but eventually I did.

I used my wife’s notebook to look online for tech help and came across different forums, DIY videos and tech support firms who claimed they were affordable and instant. I wasn’t sure about whom to trust and spent one whole day looking for reviews that I could rely on. As it is I was upset and sulking and my wife thought it was better if I could figure out about my laptop fixes rather than accompany the family on the day’s sightseeing trip and spoil their mood as well!

Yeah! Things can damage so much… I learnt it from the trip.

Anyways, I took it upon myself to find out the best fix and connected online with a few vendors who offered tech support. I tried three of them and none could fix the issue on my laptop. As a last resort, I called iYogi. I had read about this organization online and while some reviews were negative, I found that many customers were happy too with the services they got from these people.

I decided to test my luck and while keeping fingers crossed, I called iYogi. I was put through to a technician who I explained the condition clearly. He asked me just a few questions and I instantly understood that they were very valid and crucial in helping him understand what could have possibly gone wrong with my laptop. One of the first questions he asked me was whether I tried to connect to an insecure internet network, anytime during my travel. When I answered in affirmative – bingo – he claimed that it could be a possible virus attack.

My heart skipped a beat when he announced that it was indeed that! I mean there was so much at stake that I could lose due to the virus. I was angry myself at being so foolish.

The iYogi technician patiently worked on my laptop – booted it in the safe mode, loaded all the applications that were safe and identified the malware and removed it from it. In just a few hours, my laptop was at its best and so was my mood.

2 years ago

The Best Place for Latest Technical Updates

iYogi insights can be considered as the best place to learn about the latest tech updates around the world.


Though I am not a geek, I use technology in doing my day to day life chores. I use mobile phone and computer with Internet connection so that I can stay well acquainted with my regular work and also remain connected to the rest of the world.


Times have changed and everything is going mobile and online these days. So I have adapted with time and the changing technical scenario has also had great impact on my perspective. From shopping to banking to staying connected with friends and family, there is technology involved in everything. Even I have started using the online banking services and love to shop online. But I was really ignorant of the threats these online transactions can bring along with them until I faced it myself.


A few weeks ago, I had done some online shopping using my credit card. The shopped items never came to my doorstep even while I was also charged for it. After that online shopping day, I started getting charged for things I never purchased with my credit card. It took me a long time to realize that I had become a victim of online frauds.


I searched about these types of online frauds on the Internet and I came to the iYogi insights website. After reading through the articles about frauds and scams that have been taking place around, I knew I had become a victim too. What I read is that about thirty percent of people have been a victim to online frauds and scams in recent years.


I had gone through some of the articles about scam alerts on iYogi insights and began to understand how technology works and what are the risks attached to it. I immediately blocked my credit card and registered a complaint in the bank about the fraud I had become a victim of. Of course I was late in doing this but I felt it would be better than keeping quiet. Also I had to settle the bills that were raised against my card… I wasn’t certainly going to pay up all that money!


Once bitten twice shy. I am very cautious now whenever I am online.


I have subscribed to this website and keep receiving their regular feeds. Latest technology news are posted in this website and it also provides insights about the latest issues that people are facing with technology and how tech solutions have been adapted to enhance lives, like I did.